Delivery Information

Orders placed before 2pm are dispatched on the same working day. Your delivery arrives in discreet, unmarked packaging.

All delivery options include packaging, handling and Royal Mail 1st class delivery postal costs.


Selecting a tracked/signed-for service
Better Chemist confirm your unique 13-character tracking number in shipment confirmation emails.
Use the link below to enter your unique tracking number (no spaces required) for an up-to-date trace.
Royal Mail's Track and Trace service



Standard Delivery options (under £40)
These are the total costs of delivery, although this may change due to weight:


  • £4.00: First-class, regardless of weight and size*

  • £6.45: Royal Mail Signed For service
    (signature required)

  • £9.45: Royal Mail Special Delivery service; guaranteed by 1pm
    (signature required)


*Bulk orders, heavy packages (over 1kg) and lengthy items (over 50cm) are likely to incur additional postage costs – we will contact you if this is the case. A signature may be required on receipt.


NHS Prescriptions
  • NHS prescription-exempt orders are delivered free-of-charge in the UK
  • Standard delivery charges apply for NHS paid and Private prescriptions.
  • We aim to despatch prescription orders on the same working same day as we receive your original prescription.


Complimentary shipping on orders over £40 (UK only)

Spend over £40 and shipping costs are waived.


  • £ 6.50: Republic of Ireland
  • £10.50: Everywhere else
  • £15.50: Royal Mail International Track and Signed service
    (signature required)